An order was incorrectly placed or needs to be changed - how do I void this?

Created by Customer Support, Modified on Thu, 25 Aug 2022 at 12:28 PM by Thurusha Sivaraja

If an order is placed to the kitchen incorrectly or the customer has changed their mind and would like to change their order, there is a way to void this item from the tab after it has been placed.

Click on the menu item in the tab that needs to be voided and then select to delete. The 6 digit manager pin will need to be entered in order to complete the transaction.

If you would like to know more about how to void items or you have any related questions, you can contact us via email: support@tallorderpos.com or call +27 (0) 21 201 1579

Wayne



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