Cloudone.mobi Help Centre

Yes! Simply by long-pressing on the screen, it will prompt an option to Create New Product and/or Heading and inputting the respective product details.  I...

Yes, but take note that this action requires manager authorisation.  Click on Settings > Administrative Tools > Reopen Shifts. From here, Select the ...

Yes, this can be accessed by clicking on 'Purchases' and then 'Refunds'.  You can then stipulate the type of refund you want to perform ...

Yes, TallOrder price check is a simple function that is quick and easy to use!  Simply click on 'Price Check' in the desired menu then scan the p...

Reopening a closed tab will sometimes occur if a staff member has closed off a tab incorrectly. The steps below can be followed in order to re-open and co...

If an order is placed to the kitchen incorrectly or the customer has changed their mind and would like to change their order, there is a way to void this i...

If you or a staff member has added an item or items to a cart incorrectly, it can be easily reversed. When you add an item to the tab, you will see that t...

TallOrder allows you to reprint an invoice if needed. This could be owing to the fact that the invoice could be misplaced or it needs to be reprinted for r...

It is possible to delete an entire tab of orders on the TallOrder POS. You can do this by clicking on the "Settings" key (this is represented as ...

There will be times in a restaurant environment that a customer would like to add a note to their order in order to confirm a unique request with their mea...