What will happen if I upload a file on PageMan that is not supported by the software?

Created by Customer Support, Modified on Wed, 20 Mar, 2019 at 2:00 PM by Customer Support

PageMan now uses Amazon Elastic transcoder to convert most file types to a format that PageMan can easily use.

After you upload your content, you will see a blue circle displayed on the screen, informing you that the file is currently transcoding. This is to make you aware of the fact that the file being converted to a format that functions on the PageMan solution. If we do not support that format, there will be a message that appears, notifying you that this particular file type is not supported.

If you would like more information on file types, please contact support@cloudone.mobi or call +27 (0) 72 863 0116

Thanks,

Wayne



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