Voiding Issues: I have added multiple orders, but need to void some of these orders.

Created by Customer Support, Modified on Thu, 25 Aug, 2022 at 12:35 PM by Thurusha Sivaraja

An example of this:

"I added 5 of the exact same orders to the cart and placed the order but 3 of the 5 customers changed their minds and now I need to void 3 of the 5 items placed in the cart."

This is quick and easy to do. Simply click on all of the 5 placed orders. You will then receive a pop-up message with the quantity of the orders. From here, you can select the amount (or quantity = QTY) of the items that you want to void and then ask for the manager to add their pin in order for the selected quantity of the items to be voided in this case.

If you are still experiencing problems, you can give us a call on +27 (0) 21 201 1579 or email us on support@tallorderpos.com for further assistance.

For more information on the TallOrder product, you can visit our website: www.tallorderpos.com

Thanks,

Wayne


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